We believe great work knows no borders. While our clients work closely with our Canada-based team, there’s also a dedicated group of talented professionals in the Philippines who help make everything possible.
Who They Are
Our Philippines team brings dedication and expertise to every project. From Team Leads who verify work and ensure quality, to agents who spend hours matching and entering important data for our clients, each member plays a vital role in delivering the high standards you expect. As Dovie, one of our leads, puts it: “Working with the Global Music Solutions team feels like working with family — we always have each other’s back, no matter the time zone.”
How We Collaborate
Collaboration between our Canada and Philippines teams is seamless. We share daily updates, hold regular virtual meetings, and tackle challenges together in real time. Thanks to our time zone differences, we’re able to keep projects moving around the clock — which means faster turnaround times and even better support for our clients.
Why It Matters for Our Clients
So, what does this mean for you? It means you’re supported by one dedicated team that combines local insight with global expertise — giving you the best of both worlds. Whether it’s delivering top-notch service or responding to your questions promptly, our extended team helps us go the extra mile every time.
One Team, One Mission
We’re proud to be one team spanning continents, united by a shared passion for delivering exceptional service. Next time you connect with Global Music Solutions, know there’s a hardworking group in the Philippines cheering you on, too!